Hi,
please can you help ?
We have a Sunamp Thermino 300 X-Plus, which we have just had connected to our newly installed Samsung R290 Gen 7 ASHP
The problem we have is that our Sunamp repeatedly tells our Samsung Heatpump that it is ‘full’, by telling the samsung that it is at 77 Degrees, when it absolutely ISN’T full, and we have no hot water !
So please can someone tell me how we tell the Samsung to give it’s correct ‘empty’ temperature of 39 degrees ?
A technician from sunamp went through the controls with me over the phone on Thursday, and it worked, - but since then it hasn’t worked again !
So could someone please give me a checklist that I could go through, just to get it going again, - until Monday at least !
Thanks !